Privacy Policy

We collect only the information we need to process your orders and improve your experience:

• Details you provide directly — your name, mobile number, email address, and shipping/billing address when you place an order or create an account.
• Order and payment information processed securely through our payment partner (Razorpay). We never store your full card, UPI, or banking credentials on our servers.
• Technical information such as device, browser, and usage data collected automatically to keep the site secure and improve your experience.

We use your information to run your order and support you — never to sell it. Specifically, we use it:

• To process and deliver your orders, including sharing your name, address, and phone number with our logistics partner (iThink Logistics) for shipping and delivery.
• To send order confirmations, shipping updates, and service messages via email and SMS.
• To provide customer support, process returns and refunds, and prevent fraud.
• With your consent, to send occasional updates about new collections and offers. You can opt out at any time.

We share information only with trusted partners who help us run our business — payment gateways, logistics providers, and communication services — and only to the extent required to serve you.

We do not sell your personal information. We may disclose information where required by law or to protect our legal rights.

We use industry-standard safeguards, including encrypted (HTTPS) connections and access controls, to protect your data.

We retain order and account information for as long as needed to fulfil orders, comply with tax and legal obligations, and resolve disputes.

You may access, correct, or request deletion of your personal information, and withdraw marketing consent, by writing to us at care.varnivastra@gmail.com.